Help Page (FAQ)

Downloading Files
Citing Clintools Software
Visual Basic & System Files
Known Software Problems & Workarounds

Downloading Files

There are currently three possible downloads. The Vista compatible version will work on all windows systems - download this version first. The other two versions are the admin version (which requires full admin access to folders of your computer) and the version for 'locked' folders (which you should try if some elements of ClinTools do not work fully). Locked folders occurs on computer systems where paranoid (possibly justified) IT specialists have disallowed files to be written to some of their users' folders. Most Universities have this problem. The most common folder to which write access is disallowed is the "Common Folders" folder. If you download the Locked version for 'locked folders' and find that you cannot run some features (e.g., export to Excel), then try the full version (but you must have complete access to all areas of your computer).

Citation

To cite this software in your manuscripts please use the following:

Devilly, G.J. (2005). ClinTools Software for Windows: Version 4 (computer programme). www.clintools.com, Psytek Ltd.

Visual Basic & System Files

Some users may find that when they try and run the programmes downloaded from this website that they do not have a complete installation of visual basic runtime files on their system. Below is a list of useful files. Download them (right click and "save as...") into your system directory (usually c:\windows\system or c:\windows\system32), then register the file by opening the "Run" dialogue (under the Start menu) and typing: regsvr32 what-ever-file (see this picture for an example). Your programme should now run!

All Visual basic runtime files: vbrun60sp6.exe (just double click it and all will be installed automatically). Use this one first if you're not sure what's going on.

Microsoft Data Access Components (MDAC; with thanks to MacroPool)

MDAC is a widely used Windows system component that implements database connectivity features. MDAC is required by many Windows programs that implement database features. These programmes should have been installed with ClinTools. However, in case of problems here is some further information:

Windows XP/2000/Me already contain MDAC by default, but it can get broken under certain circumstances.
Windows 98/NT 4.0 don't contain MDAC by default, so users of these Windows versions must install MDAC first.

Windows Version MDAC Version Date Released Download Size Download

Windows 98/NT4/Me/2000 (not Windows XP) 2.81 (10/5/2005) 5.8 MB

Windows XP without SP2 2.80 (24/8/2003) 5.3 MB

Windows XP with SP2 2.81 See Below Explanation

How to Repair MDAC 2.81 under Windows XP with SP2

WinXP with Service Pack 2 will create a fuss if you need to reinstall MDAC because it will think that it is already there. Therefore, follow this guide if you have any problems
Open the folder C:\Windows\inf and locate the file mdac.inf.
Note: Your Windows folder could be named differently, e.g. C:\WinXP
Right-click the file mdac.inf and click Install.
When prompted for a location, point to C:\Windows\servicepackfiles\i386
When prompted for the file handler.reg, either point to C:\Program files\Common files\System\msadc or put the Windows XP CD in your CD-ROM drive.

This reinstalls / repairs MDAC 2.81 under Windows XP SP2.

Further Optional Steps

Download and install MS Jet 4.0 Service Pack 8
Run MacroPool's MDAC Repair Utility.

If you require more files either: 1. search the web for them (we suggest visiting the "dlldump" or search for the file using Google); or 2. email our customer support.

Known Software Problems And Suggested Work-Arounds

If you are in what Microsoft calls an International Setting (e.g., France, Germany, etc), then you may get the following error when trying to run the software:
Runtime Error - 13: Type mismatch
This means that you do not have the English (United States) settings in your Regional Settings. To fix this, change Regional Settings to English (United States) under My Computer / Control Panel / Regional Settings. Once finished using the programme, however, you might want to change back to your own region again.